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Beware of Traveling Contractor Scams in California

The below is from the Contractor State License Board.  Click here for the PDF version on the CSLB site.

There are groups of transient criminals that pose as door-to-door home repair contractors who rip off homeowners throughout California with painting, roofing, and paving scams. Not every door-to-door solicitor or family-owned business operates in this way; however, the Contractors State License Board urges consumers to be wary and to watch for any of these “red flags.”

The Suspects:

• Often related by family, and solicit door-to-door; • Come across as friendly, but can use high-pressure or scare tactics; • Are reluctant to give an up-front price or provide a written contract, and

Increase the price after the project is under way or completed; • Demand payments in cash; • Immediately cash checks (sometimes changing the amount before

Cashing); • Drive customized newer vehicles with out-of-state license plates; • Use toll-free (800) telephone numbers instead of local numbers; • Have post office boxes or suite numbers instead of actual street

Addresses; • Target the vulnerable, like elderly or recent immigrants; and • Offer complimentary inspections and then offer to fix “problems.”

The Scams:

• Claim they have left over material from another job at a cheap price; • Claim they’ll use a “sealant” but actually apply a useless, watery liquid

That they spray on roofs, fences, or driveways; • Push a few new wood shakes under old roofing shakes and apply a

Useless oil; or • Charge by the can for painting and then exaggerate the amount they

Say was used.

Tips to Avoid Being Scammed:

• Watch out for door-to-door solicitations—especially when they want to

Start work immediately; • Be aware that your contractor must notify you of your right to cancel

Within three (3) days of signing a contract; • Be a good neighbor and report any suspicious home improvement

Activity if your neighbor is elderly or otherwise vulnerable; and • Get free information from the CSLB, like “10 Tips for Making Sure Your

Contractor Measures Up.”

If you or a neighbor have hired or been solicited by someone fitting the description of these traveling criminals, please contact the Contractors State License Board in Southern California at (562) 345-7600 or in Northern California at (916) 255-2924.

For a reputable, established professional painting contractor in the Yolo, Sacramento, and Solano County areas, call Brooks Painting at 530-753-5074 for your free estimate.

Our Promises to You

1. We’re committed to your project’s success

A lot of painters do the bare minimum, just to get by and move on. That’s not who we are or how we’ve built our reputation.

2. You can feel comfortable with our team

From the estimator to our office team, field employees to Crew Leader, we want you to know that you’re valued, cared for, and safe.

3. We’ll do the job correctly

You deserve total transparency, accountability, and exceptional work. No skipped steps or opting for the “easy way.”

4. We’ll stand by our job

Because we know we’re doing it all the right way, we can confidently stand by our work. We’re picky, and we want you to be 100% satisfied.

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Brooks Painting is everything you would want. Excellence! Always on time. Great work!

Mary Jane B.

Brooks did a fantastic job on our exterior and interior paint jobs. Quality was high, price was reasonable, and the team was extremely professional and detail-oriented. Mark was our crew lead and the team performed a number of exterior wood repairs, a door re-stain, interior and exterior painting. Mark clearly takes a lot of pride in his work and went above and beyond to ensure the work was high-quality, including finding exact matching siding to fix dry rot, and performing minor repairs that weren't even included in the quote. He and the team were all consistently positive and personable, joking with each other throughout the day, while also genuinely complimenting each other on the quality of their work. It was great to see, and that positivity definitely showed through the work they did. We couldn't be happier with the end result.

Ryan Schauland
Google

Mark and the team from Brook’s Painting are exceptional at their jobs. We recently renovated a 5000sqft home and they did all the painting. Their attention to detail and investment in our project is so appreciated, and we knew we were in good hands with them. The value they add by identifying issues, making suggestions and going the extra mile to deliver quality work and make sure we are happy with our home is such a breath of fresh air. I would hire this team and company for any future work in a heartbeat and can’t say enough how amazing they are!

Kirsten Martin
Google

I wanted to have my kitchen cabinets painted but knew that that was a job that required skill and expertise. I called Brooks Painting and the experience from start to finish was perfect! Everyone I dealt with was personable and good at their jobs. They spent time answering questions, explaining the exact process, and did the work precisely as promised. They even did a few other small jobs (repairing and painting 2 water damaged ceilings) to perfection. And everything was neat and clean when they left! And the cabinets – better than I could have hoped for. Esteban is a master craftsman who was meticulous in every aspect of his work. The finish is smooth as glass with no imperfections. I couldn’t be happier!

Christina Fotenos
Google

Chris and Gabriel were amazing. Corey was patient and helpful in answering questions and while I decided on colors. The office was easy to contact and had good follow-through. Thank you so much to Brooks for a job I could not possibly be happier with. Feel free to use me as a reference!

Laura P

Brooks did a fantastic job on our exterior and interior paint jobs. Quality was high, price was reasonable, and the team was extremely professional and detail-oriented. Mark was our crew lead and the team performed a number of exterior wood repairs, a door re-stain, interior and exterior painting. Mark clearly takes a lot of pride in his work and went above and beyond to ensure the work was high-quality, including finding exact matching siding to fix dry rot, and performing minor repairs that weren't even included in the quote. He and the team were all consistently positive and personable, joking with each other throughout the day, while also genuinely complimenting each other on the quality of their work. It was great to see, and that positivity definitely showed through the work they did. We couldn't be happier with the end result.

Ryan Schauland
Google

Brooks Painting painted our home in Sacramento in March of 2022. Tim did a great job power washing our home. Corey, Flint, and Kristen were very helpful in the bid and. planning. process. The painting crew was excellent. Arrived on time each day and the project was finished in 5 days as promised. All worked very hard.

M Hawkins

We are long time happy customers with many positive experiences with Brooks Painting. We have appreciated the assistance (and patience) with selecting paint colors, the professionalism of the staff and the high quality of workmanship. We recently had some interior painting done and the crew was on time, neat, careful inside the house and very easy to work with. They also cheerfully handled some unexpected drywall repair. I highly recommend Brooks Painting.

Teri Greenfield
Google

Very professional, I appreciate the time they took to make sure everything was taken care of for my house! I really liked that Jaime stepped up and told me not to paint my front door like the house and then chose a color that worked great. Thank you!

Dale S.

Consummate professionals! We hired Brooks to repaint the exterior of our house, and they did a fantastic job. The paint looks wonderful, everyone was also on time, friendly, and respectful of our property. Exceptional communication through the entire process. I was worried about damage to the landscaping near the house (bad previous experience with another outfit), but they were all very understanding and the crew was super careful. Did what they said they would do with no weirdness, no smoking, no radio, and they cleaned up after themselves nicely. This picky customer is very happy!

Lisa Goodin
Google

What a difference!! We hired Brooks Painting to do both an interior refresh painting and a completely new exterior color. Everything was handled professionally and as promised. The team, from estimator to office to painters on site, was responsive, friendly and skilled. Brooks Painting is the most reliable contractor we have ever hired. Thank you Jeremy, Dan, Israel, and Kristen.

Joie Watson
Google

Another great job by Brooks Paining. they did a great job on our trim painting and siding varnish. They were very timely and considerate of our home and property. This is our 3rd time in 19 years utilizing Brooks Painting. We haven't been let done. 👍👍

T Thompson

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